EasyAs Accounting Product Support
Welcome to our Product Support Area.
Please take the time to view each page under our support section. We have tried to be as comprehensive as possible whilst keeping it simple and enjoyable.
If you are unable to resolve your particular question email us
we are happy to answer your questions, but please check over the support area before emailing us... we are constantly updating our web support and the most common questions and answers are usually available on the web, so you might resolve your problem in the next few minutes instead of having to wait for use to respond to your email.
Questions and Answers
If you have a question relating to an area not specifically covered on this page, then maybe you might find your answer by looking at the list of the most frequently asked questions
Online Video Guides
There are in excess of 20 Short Video Presentations (ranging from 5 to 10 minutes in length) which take you through almost all aspects of the software. Although there is help information available inside the program, these videos provide you with additional information and a more comprehesive overview of the software.
By providing you with Video Guides we save you from having to read pages and pages of a manual when a short 5min video presetation provides you with this information.
To watch these videos please follow me to our dedicated section
Software Installation
This page covers installing the software on your pc.
Initial Setup
This page provides you with an easy to follow step by step process to setup your software after installation.
It covers areas such as entering your Business Address, Sales Tax name and Sales Tax Rates and changing the Default Invoice Numbering. Initial Software Setup
Printing Guide
Provides an additional overview of the printing process with EasyAs.. With information about printing to both a printer and file.
Printing to PDFGuide
Here you will find the information and links to obtain Free Software to enable you to print any report or invoice to a PDF File for email attachment.
Tips and Trick - To save time
We have included some additional Tips not generally highlighted anywhere else in the software. These extra tips allow you to use EasyAs quicker, easier and simpler.
Serial Number
How do I obtain my Serial Number, Why does it say my Trial Period is Over ?, I cannot find where to add my serial number ? .. These are all questions address by this page.
Backup and Restore
Backing up and Restoring your Data is possibly one of the Most Important things you will find yourself doing. It is important to become comfortable with this process.
Managing your Backups
This page discusses a method of managing your Backups
Error Messages
Do you have an error message?
If it is an error relating to the dates, please click this link for date errors and financial year issues
If you are attempting to run the program and you receive an error message and the program will not run, please follow this link for possible windows registry error
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