EasyAs Online Help
EasyAs Online Help is split into a couple of support areas. In this location you will find all the links to the common questions asked and additional information not found anywhere else on the website.
There are links to installing and setting up the software, as well as links to the Video Guide section of the EasyAs Website.
Your Serial Numbers
Entering of Serial Numbers can sometimes be frustrating in this fast paced world as many of us want everything to work instantly and when it doesn't we want to know why.
There is additional information on how to obtain your serial number, where to find your serial number in the emails you receive, and the new Triple Guard Security System. To find out more please follow these links:
Before Emailing for Support
To prevent loss of time we ask that you review this help area before contacting us with any help query. Whilst we do try to respond to your emails in a timely fashion depending on the different world time frames and holidays and weekends etc it could be that we will respond in as little as 3 hours but it could take as long as 72 hours.
Please be aware that we have been providing online help for a long time and we have tried to answer almost all questions ever asked within the online help and support areas found on this website.
Please take the time to look at the questions and answers page, if you cannot find your answer then go down the list of links at the side of this page to see if one of these links may help you.
Don't forget that we have an extensive array of training videos which take you through all aspects of the program.
We ask that you carry out all the above actions before contacting us, because many times when a help request comes in we simply refer you back to a page on our website which contains the answers you were looking for.
Its not that we are saying don't contact us, but in the long run this sometimes causes you more grief as the answers you were looking for were instantly available, so if you had to wait for 72 hours for us to respond with a redirection back to a page on the website it can seem very annoying.
Don't forget these additional Help Pages which are also found in the help menu at the side of this page:
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